FIRS introduces ‘self service stations’ in tax offices

The Federal Inland Revenue Service has announced the introduction of “Self-Service Stations” in all the FIRS Tax Offices to enable efficient service delivery for its IT Tax solutions including the TaxPro Max.

This was disclosed in a statement by the FIRS on Thursday, February 10, 2021 which added that the self-service options will come with a designated officer to assist taxpayers.

The FIRS announced that the introduction of the Self Service Stations in all of its tax offices nationwide is to support taxpayers in utilizing the TaxPro Max solution.

The Stations will provide taxpayers with the opportunity to carry out filing tax returns, pay taxes, apply for and validate TCCs, generate receipts and credit notes among others.

“To make it more convenient for the taxpayers, the self-service stations have designated officers readily available to assist taxpayers with any technical difficulty or concerns that may arise,” the Service added.

Nairametrics