Emergency Communication Centres opening job opportunities for Nigerian youths- NCC

The Nigerian Communications Commission (NCC), says beyond providing essential emergency response services to the Nigerian public, the Emergency Communications Centres (ECCs), now provides employment placements for many Nigerian youth and professionals.

According to the Commission, the centers are also offering informal business activities to the citizens across the country.

The ECCs, which are now fully operational in 27 state capitals across the country, are reachable on toll-free number 112 and are operating in similar design like the 911 Emergency Numbers in some developed parts of the world, to provide succor to individuals, who are witnesses or under distress of emergency, arising from fire outbreaks, robbery or violent attacks, domestic and road accidents, health crisis, to instantly reach response agencies through the toll-free three (3) digit numbers, 112.

Four more centres are currently undergoing test-runs to commence services in September 2023, to bring the total to 31, while another set of four are expected to come into operations before the end of the year.

The ECCs provide technology platforms such as Computer-Aided Dispatch (CAD) systems for the respective response agencies such as police, Nigeria Security and Civil Defence Corps (NSCDC), Fire Service, Federal Road Safety Corp (FRSC), Nigerian Centre for Disease Control (NCDC), Ambulance Service, and State Emergency Management Agencies (SEMA) to facilitate the dispatch of emergency calls through the national emergency toll-free number 112.

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The three-digit code was designed to ensure that citizens in emergency situations can easily recall the three-digit code, 112, to report emergency situations.

Agents of the ECCs have been trained and equipped with state-of-the-art communications equipment, including digital radio and Internet-protocol (IP) and geo-location technologies to enable responders to easily identify location of incidents for effective and efficient delivery of rescue services to the public.

Emergency Centre services in Nigeria are available, live, 24 hours of the day as the agents run in shifts to ensure that services are delivered at all times of the day.

The response agencies, such as the police with round-the-clock duties to prevent, stop and arrest crimes, are now being provided with additional mobile communications devices, some installed in their offices, to enable them to instantly receive information from call agents at the centres.

This is to also ensure that the top echelons of the force are provided instant information for command and control over emergency situations or incidents across the country.