Galaxy Backbone reassures customers of quality service amidst temporary outage

Galaxy Backbone Limited (GBB) has assured its customers of quality delivery as it regrets the temporary outage of some of its services and the inconvenience being experienced by some of its customers across the country.

Galaxy Backbone is the technology and communication enterprise of the Federal Government of Nigeria.

Incorporated in 2006, the Agency provides digital infrastructure, network connectivity and communication services to public and private organizations.

The Head, Corporate Communications Mr. Chidi Okpala of the Agency, in a statement explained that across the organization, the highest priority classification has been assigned and all hands are on deck to ensure resolution is achieved within the shortest possible time.

GBB affirmed that they had put together a highly skilled technical team of experienced Engineers and Applications experts to not just solve this current issue but put in place all the necessary structures to ensure that such an incident never occurs again in the future.

“While a good number of the services have been restored, efforts are being made to restore all the other services of its customers”

The Agency added that “In the meantime, and since this incident occurred, GBB has continued to notify and reach out to all its valued customers and will continue to do so to provide the necessary updates required until all the services affected are completely restored.”

Emmanuel Ukoh