The Nigerian Education Loan Fund (NELFUND) has announced the successful commencement of upkeep disbursements to student beneficiaries who have updated their bank account details from digital wallet platforms to commercial bank accounts.
Director of Strategic Communications of the fund, Mrs. Oseyemi Oluwatuyi, in a statement, noted that the development marks a significant breakthrough in resolving earlier disbursement delays.
“Over 3,600 students who previously registered with digital-only banking platforms have now successfully received their backlog of upkeep payments after updating their details to conventional commercial bank accounts on the NELFUND portal.
“We appreciate the patience and understanding of all affected students during this period. Your resilience and cooperation have made this progress possible,” she said
She advised Students who are yet to receive their upkeep payments and are still using digital wallet accounts to raise a support ticket via the official NELFUND portal to request access to update their bank details.
“Alternatively, students may report through the IT office of their institution, which will compile and forward all related cases to NELFUND for resolution.
“NELFUND remains committed to ensuring that no eligible student is left behind. This resolution process is part of our broader effort to enhance the efficiency, transparency, and student-centered delivery of our support services,” she said
She urges all students to continue engaging only through official NELFUND channels and to assist peers who may require help navigating the update process.
“Once again, we thank you for your patience and support as we continue working to deliver a more inclusive and reliable student loan experience,” she said
She added that for further inquiries or assistance, public’s can contact them via email at info@nelf.gov.ng or reach out through the official social media platforms:
X (formerly Twitter): @nelfund, Instagram: @nelfund, Facebook & LinkedIn: Nigerian Education Loan Fund, NELFUND.
Lateefah Ibrahim