The Nigerian Shippers Council has unveiled its digital platform, the “Enterprise Content Management System“ (ECMS), for better service delivery in line with the presidential directive on digitalisation of administrative operations for Ministries, Departments and Agencies.
The Enterprise Content Management System (ECMS) is a digital platform that helps the NSC securely store, manage, and easily access all its documents and information.
Speaking at the unveiling ceremony in Abuja, Nigeria’s capital, Executive Secretary and Chief Executive Officer of NSC, Dr Akutah Ukeyima, said the ceremony is a transformative moment in the organisation as it is a decisive step toward building a paperless, efficient, and digitally empowered regulatory organisation.
He said the ECMS will help NSC function better as a regulatory agency and offer better service delivery to the general public.
“While it is not targeted at external stakeholders, it is an essential enabler of better service delivery to them. By improving the speed, accountability, and transparency of our internal processes, we are strengthening the foundation of our regulatory role within the maritime and blue economy sector.
“The system provides automated workflows, secure digital approvals, a unified archive of documents, and real-time performance dashboards. These features will ensure that tasks are executed promptly, responsibilities are clearly tracked, and information is safeguarded and easily accessible.”
While appreciating the staff of the agency for putting in the work to ensure the ECMS is a reality, he said the launch is in response to the presidential directive and the Head of Service’s mandate for all MDAs to fully digitise administrative operations by the end of 2025.
“We are proud to be among the early adopters demonstrating that this transition is not only possible but essential,” he noted.
In his address, the Minister of Marine and Blue Economy, Dr Adegboyega Oyetola, described the event as an important milestone in Nigeria’s journey towards a modern and technology-driven maritime administration.
He noted that digital transformation is central to the Ministry’s strategy to reposition Nigeria as a competitive and efficient maritime nation, fully aligned with the demands of a fast-evolving global trade environment.
Dr Oyetola explained that while the ECMS is an internal workflow and records management tool, its impact will extend far beyond administrative routines by improving service delivery, reducing delays, and enhancing the Council’s capacity to deliver predictable and transparent regulatory interventions.
“With automated workflows, secure approvals, centralised information management, and real-time task tracking, the ECMS will significantly reduce turnaround times and ensure that the Council’s interventions are timely and professionally executed.
This transformation aligns seamlessly with the Ministry’s broader agenda of improving port performance, reducing inefficiencies, and enhancing Nigeria’s competitiveness in regional and global trade.”