President Bola Tinubu has directed all Federal Ministries, Departments and Agencies to sustain and deepen their digitalised work processes.
The President gave the directive at the opening of the 2-day International Civil Service Week in Abuja, Nigeria.
He also directed all Agencies to adopt digitalisation across their internal operations and service delivery systems, emphasising that the era of manual inefficiency must give way to a culture of speed, transparency, data-driven decision-making and citizen-centred service.
“As we accelerate our digital transformation journey, we welcome investors and partners to participate in Nigeria’s digital infrastructure ecosystem. This is a critical foundation for jobs, business growth, innovation, public service efficiency and expanded connectivity for millions of Nigerians in the digital economy.”
He commended the Head of the Civil Service of the Federation, Mrs Didi Esther Walson-Jack, for her exemplary leadership in driving the Federal Civil Service Strategy and Implementation Plan 2021–2025, which, he said, had yielded significant results.
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“The integration of innovative tools, including the Service-Wise GPT, demonstrates what is possible when visionary leadership is matched with disciplined execution, institutional ownership and a clear commitment to reform.
“I also commend the collective efforts of our Ministries, Extra-Ministerial Departments and Agencies. Through sustained internal collaboration, Nigeria’s public service transformation journey has continued to gain momentum. Our shared commitment to governance reform, institutional strengthening and improved service delivery is positioning the country as an emerging benchmark for public service reform on the Continent and beyond,” he said.
The President further noted that Nigeria is reforming with confidence, not only to meet domestic expectations but also to contribute meaningfully to regional and global standards in public service excellence.
He reaffirmed Nigeria’s resolve to institutionalise resilience that will build a foundation for the progress of today to become the standard of tomorrow.
“This Conference must therefore serve as a results laboratory. It must challenge us to ask hard questions: How do we make reform irreversible? How do we strengthen accountability? How do we ensure that technology improves service delivery and not merely internal processes? How do we build institutions that endure beyond personalities and political cycles?”
