Nigeria’s Communications Satellite pledges to harness Fourth Industrial Revolution

Nigeria’s Communications Satellite, Ltd, NIGCOMSAT, says it will continue to harness the gains and opportunities inherent in the Fourth Industrial Revolution, 4IR.

This is in an effort to rejig the operations of NIGCOMSAT for optimal success as the Board and Management staff resolved to re-validate the company’s vision to align with the realities of Volatility, Uncertainty, Complexity and Ambiguity and with the Fourth 4IR demands.

In a communique read at the end of the two day retreat held in Abuja, with the Theme: ‘Re-defining NIGCOMSAT Road Map for Exponential Growth,’ the retreat resolved that the core values should reflect the belief system which shapes the organizational culture.

The retreat which was chaired by the Board Chairman, Yusuf Kazaure, said there should be an alignment of NIGCOMSAT culture and strategy with effective leadership practices to achieve expected organizational vision.

He reiterated the need for service delivery to reposition the company for exponential growth through team building and commitment from Management and staff of the organisation.

Furthermore, the retreat emphasized the need for the government approved Performance Management System to be incorporated into NIGCOMSAT Human Resource (HR) practices.

The event which was also attended by the Executive Management including Senior Management staff of the company led by the Managing Director, Tukur Mohammed Lawal, stressed the need for infrastructural audit and upgrade, provision of training support for installers, automation of business processes and support services to ensure on-time service delivery amongst others was thoroughly discussed and reached.

Lawal, who presented a paper christened ‘roadmap to excellence, designed to tackle and overcome the multiple difficulties confronting NIGCOMSAT Ltd’, outlined five strategic pillars within which the roadmap will be pursued.

The NIGCOMSAT Boss stated that the pillars are, People development, Operational Backup, Service Delivery, Customer Focus and Sustainability.

He said the sustainability charter which provides a general statement of NIGCOMSAT’s  commitment towards sustainable business practices was approved for implementation.

Other important outcomes of the retreat are; focus on improving customer experience, service and meeting industry standard, internal process such as the Automated Network Operations Management (ANOMIS), improve marketing outreach and branding of the company leveraging more on traditional and new media towards enhancing visibility and revenue increase.