A multimedia journalist Ngor Deng Matem, an expert on financial behaviour and digital transformation in South Sudan, says the adoption of mobile money, while still limited, has the potential to reshape economic activity in the country.
Speaking with VON Business and Finance Correspondent, the stakeholder noted that expanding digital literacy, building trust in electronic transactions, and equipping merchants to accept payments digitally are key to unlocking the benefits of mobile finance.
Digital financial platforms such as MoMo, DigiCash, and mGurush now provide an opportunity to stabilise the country’s financial ecosystem and modernise commerce.
“Digital payments must move from the margins to the mainstream of economic activity,” he said, highlighting that a traveller to Wau, Aweil, Rumbek, or Yei should be able to book transport, pay for fuel, and settle hotel bills entirely via mobile money—even when cash is scarce.
Restaurants, supermarkets, retail outlets, and transport operators—including airlines, buses, rickshaws, and boda bodas—can strengthen efficiency and convenience by embracing secure digital payment systems, Matem added.
He also highlighted benefits for landlords and shop owners, who can improve transparency and record-keeping through digital rent and stall payments, while everyday transactions such as groceries and wholesale purchases can gradually shift onto electronic platforms to reduce dependence on physical cash.
Achieving this vision requires strong institutional leadership. Matem emphasised the role of the Council of Ministers and the National Legislative Assembly in providing a legal framework that builds confidence in digital finance.
While the Central Bank, mobile money operators, and telecom networks have established core infrastructure, broader government support is essential. The Ministry of Finance and the South Sudan Revenue Authority can integrate e-banking into public financial management, including salary disbursement and digital tax payments.
Matem said other ministries also have a role: the Ministry of Trade, Industry and Investment can guide businesses in adopting digital platforms; the Ministry of Transport and Civil Aviation can enforce electronic payments in public transport; the Ministry of Interior can digitise payments for IDs, licences, passports, and permits; and the Ministry of Education can introduce mobile payments for tuition and fees.
Local governments, chambers of commerce, and business unions are equally critical to creating an environment that encourages widespread digital finance adoption.
The benefits, Matem explained, are significant: reducing cash shortages, enhancing market transparency, strengthening accountability, improving tax collection, and minimising risks associated with carrying physical cash. Digitisation also supports anti-corruption efforts and strengthens security for individuals and businesses.
He stressed that digital payments can extend into governance operations, ensuring, for example, that traffic fines are collected digitally, promoting transparency and efficiency at all levels.
“South Sudan is at a decisive moment. Embracing digital finance is not just a technological upgrade—it is the foundation for a modern, resilient, and inclusive economy,” Matem said.
With trust, accessibility, institutional support, and digital literacy, the country can overcome recurring cash crises, increase revenue collection, and build a robust financial future. Digital finance has the potential to empower households and businesses alike, fostering safer, more efficient, and more inclusive markets nationwide.
Victoria Ibanga