The Nigeria Social Insurance Trust Fund NSITF, has commissioned an Employees’ Compensation Scheme (ECS), Help Desk at the nation’s Head of Service.
Managing Director and Chief Executive Officer of the NSITF, Mr Oluwaseun Falaye, said by the commissioning, the NSITF is institutionalising the care, protection and dignity for Nigerian civil servants.
The organisation believes the move will bring care and dignity to civil servants, adding that the Nigerian government is committed to the safety and welfare of workers in the country.
“It is a bold statement that the Nigerian Government is not only committed to service, but also to the safety, welfare, and security of those who serve.
“What we are witnessing here today is a defining milestone, a significant step in the evolution of social security delivery within Nigeria’s public service. A step that transforms policy into presence and intention into impact,” he stated.
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Mr Faleye commended President Bola Tinubu for what he called his commitment to strengthening social protection systems and prioritising the welfare of the Nigerian workforce.
He also appreciated the Head of the Civil Service of the Federation, Mrs Didi Esther Walson Jack, for her visionary leadership, strategic direction, and institutional support that have made the initiative a reality.
“Your dedication to reform and continuous improvement within the Federal Civil Service is highly commendable.
“We appreciate you for embracing this partnership with clarity of purpose and the commitment to building a more responsive and worker-centred system,” Faleye said.
Speaking on the relevance of the Desk, Faleye stated, “What makes today truly historic is that this is the first of its kind.
“For the first time, federal civil servants under treasury-funded MDAs are being systematically integrated into the Employees’ Compensation Scheme through a structured payroll framework.”
He described the feat as not just an operational improvement but a structural transformation.
Listing the structural composition of the Desk, Faleye stated that every eligible civil servant is captured, every contribution is accounted for and every potential claim is anchored on a reliable and verifiable system.
In her address, the Head of the Civil Service of the Federation, Mrs Didi Esther Walson Jack, lauded the commissioning of the Help Desk, describing it as historic, while commending the President for his support and concern for the welfare of Civil Servants.
In her words, “This is a historic moment, an act coming to life after 16 years, thanks to Mr President, as it has added all that we have for the workers for their welfare.
“We are deeply grateful to Mr President for making workers’ welfare a priority.”
The highlight of the event was the signing of a Memorandum of Understanding between the NSITF and the Office of the Head of the Civil Service of the Federation (OHCSF) to strengthen the synergy.
Mr Faleye signed for the NSITF while Dr Abdul Garba, the Permanent Secretary, Service Welfare office, signed for the OHCSF.
Features of the Desk, among other things, include Compliance and Liaison Platform, aimed at working closely with ECS liaison officers across MDAs to ensure proper coordination, accurate data flow, and adherence to established processes.
Data and Feedback Intelligence Centre, which will capture real-time data, identify trends, and provide insights that will help continuously to improve the Scheme, simplify procedures, and enhance service delivery.
Sensitisation and awareness channel, this will also serve as a platform for ongoing education, ensuring that awareness of the Scheme is not a one-time event, but a continuous process.